tag:blogger.com,1999:blog-323321432011-11-07T17:39:10.639+08:00A blog that looks at my learning, experiences, thoughts, and insights into Innovation and Innovation Management.xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.comBlogger481100tag:blogger.com,1999:blog-32332143.post-51180235361521986092011-11-07T17:20:00.007+08:002011-11-07T17:39:10.674+08:00

Looking @ Innovation from Inside Out We know the value innovation brings to organisations. It could provide us the access to compete in traditionally unavailable markets. It could also create blue ocean markets that earn us supernormal profits. However, we cannot depend on a single innovation to compete in these markets. Our competitors are always attracted to these markets because of their

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-47470265328917599732011-02-01T18:33:00.003+08:002011-02-01T19:00:25.583+08:00

Critical Factor of Innovative Organisations No. 10 Innovation is not a product of sterile amalgamation of ideas. Instead, it involves a number of people, who are propelled by different motivations, driving forward the belief that their solution will produce the benefits that the public wants, and they will go about amassing the resources to make it happen for all who wants to enjoy these

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-18358864951561489142010-11-17T15:09:00.003+08:002010-11-17T15:36:19.047+08:00

Active Listening No. 7We all wear a suit over us. This is how people sees and knows us as individuals. With more interactions with others, the early stages of our suits are further refined and customised to make them more fitting and wearable, and they project, internally and externally, who we are for the rest of our lives.We do not really know when the suit is first created, but we know how we

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-39426421032720119232010-10-14T15:42:00.007+08:002010-10-14T16:06:32.568+08:00

These are the highlights in this 2-day programme: Coaching for Innovation Performance Organisations may use a number of interventions to improve the performance of individuals. These may include teaching, training, facilitation, mentoring, and counselling. Coaching is one of such interventions but its principles, approaches and techniques are distinctively more self-directed. People are

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-78060495462763867232010-08-13T15:13:00.005+08:002011-02-01T18:57:26.195+08:00

Critical Factor of Innovative Organisations No. 9 To see an idea transforms into an innovation, the innovator has to embark on a long and difficult personal journey. The trip will take him to many sceptics and naysayers who wish that he fails. It is also physically and psychologically demanding as he has to put in long hours and make sacrifices to brave the numerous risks and setbacks along the

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-50428886935384069052010-07-27T19:39:00.003+08:002010-07-27T19:48:18.810+08:00

Active Listening Series No. 6In the Collins English Dictionary, ‘cause’ is defined as ‘something that produces a particular effect’ and ‘effect’ is described as ‘a change or a state of affairs caused by something or someone’. These definitions are interesting because the meaning of each word is found in the description of the other. This shows how tightly intertwined ‘cause’ and ‘effect’ is. They

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-3809858817197849752010-07-07T16:17:00.008+08:002011-02-01T18:54:27.941+08:00

Critical Factor of Innovative Organisations No. 8 History has revealed many stories about organisations moving into long periods of stagnation and inertia after enjoying years of growth and prosperity. Many organisational scientists have attributed this condition to the organisations’ failure to innovate, adapt and transform to match the evolutionary and disruptive changes in the environment,

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-58713310324694837192010-05-13T20:02:00.005+08:002010-05-13T20:20:51.221+08:00

Active Listening Series No. 5Many of us cannot clearly distinguish the difference between keeping our promises and honouring our words, and this handicap has unnecessarily punished us for a very long time.Let me share with you a story to expand on this idea.Thomas is a loving husband and caring father who recently lost his wife to cancer. He has made a commitment to Wendy that he will be both the

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-51379134444033594982010-01-06T16:13:00.003+08:002010-05-13T20:25:59.688+08:00

Active Listening Series No. 4There were disappointments when I announced in December of 2006 that I would leave the Ministry at the beginning of the following year. Several of my close colleagues had sat me down trying to discourage me and a few had made attempts to find management positions elsewhere in the organisation which I could rotate to. These, I had politely turned down but I am forever

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-38364085113489310752009-05-19T20:53:00.004+08:002010-08-17T17:50:54.604+08:00

Eight Drivers that Derail Careers Our career may be progressing smoothly with our career goals largely achieved and our future career prospects remain bright. However, this is not a guarantee that we are forever successful at our workplace and in our work life. We may be hit by a snag that slows down or even halt advancement entirely.Sometimes, we become aware of these when we saw our peers

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-58018589781012467142009-05-19T20:23:00.005+08:002009-05-19T20:38:19.319+08:00

The leader has always been expected to play a pivotal role in making things work in the team. He does this by guiding its resources and creative potentials to deliver the outcomes expected from him to justly for the existence of the team.To deliver these outcomes, it is always thought that one of the key roles and responsibilities of the leader is to develop his team so that its members acquire

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-4971551592912099352009-05-19T19:36:00.004+08:002009-05-19T19:48:46.750+08:00

How Breakthroughs are Different From Continuous ImprovementsWhen we do improvements to a product, service or any other things, we are making an attempt to increase or reduce something related to it. This could be an increase in terms of the product or service's performance or its consistency in delivering its desired outcomes or the value the creation process brings to the consumers. Improvement

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-33447785530068842962009-05-19T19:01:00.007+08:002011-02-01T18:53:22.441+08:00

Critical Facotors of Innovative Organisations No. 7Usually, when we think about investing in people, our immediate thoughts are about training and development. While these are essential, they cannot be seen as the ends to a cause. Often, it is this misplaced emphasis that is the source of frustration for many Human Resource practitioners.Ends Versus MeansIn the 'ends' mentality, people are just

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-46398103001863340672009-04-29T20:28:00.004+08:002009-05-15T12:47:08.648+08:00

Strategic Importance of Innovation in Organisations I have written much about the limitations of continuous improvement and the role of creativity in injecting new avenues of improvement into an organisation and in thinking outside the natural laws that govern the technologies that define a current produce, service or process. Each time a new source of improvement or breakthrough is found, the

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-91091643593201590552009-04-17T16:38:00.010+08:002009-04-17T17:15:15.108+08:00

Divisive Nature of Space on WisdomI have begun investigating into space and innovation, and their relationship in 2005. I believe that the way a space is configured at the workplace impacts the quantity and quality of creative ideas and commercially viable innovations produced by the organisation. By dividing the space into smaller parcels and allocating these to different organisational

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-73053671267502972302009-04-17T16:16:00.005+08:002009-06-22T10:40:02.967+08:00

There are two worlds that we need to effectively manage in our lives in order that we remain successful. One of these worlds is the present and the other is our future. Both of these worlds are interrelated. Our future can only be created from the present but rarely are we able to create our future when the present is messed up by our past.This programme is designed to help you deal with your

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-81197035450801526952009-03-24T22:08:00.006+08:002011-02-01T18:51:54.506+08:00

Critical Factors of Innovative Organisations No. 6The networks in our community contain large reservoirs of information, experiences, knowledge and wisdom. In them, new perspectives are constantly being added to and insights are regularly being drawn from the collective membership of the community. In these networks, these sharing activities generate a higher propensity for individuals to see new

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-49117790685670696932008-12-22T21:26:00.005+08:002010-05-13T20:27:16.940+08:00

Active Listening Series No. 3Steven and I meet regularly for meals and we will talk about things.This was a conversation that we had one afternoon when we talked about aspirations.'I like to have more training. Could you help?' Steven asked while we were walking towards a nearby foodcourt for our lunch.'I want to but you have some limitations.' I replied as we walked into the foodcourt.He asked,

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-40130748601736288812008-10-01T16:00:00.002+08:002008-10-01T16:07:15.805+08:00

Ethical Issues of ProfilingIn the course of my work on creativity and innovation, I have regularly profiled others and I have seen many of my peers doing similar. I have several concerns surrounding this sort of work and the main discomfort I currently have is ethics.As qualified profilers, we are governed by a set of guidelines which informs us of the acts we could and could not take when

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-44676742447127572412008-09-20T13:13:00.012+08:002011-02-01T18:50:20.816+08:00

Critical Factors of Innovative Organisations No. 5Openness does not occur in the space of the speaker.‘Why is it so?’, Adam asked me one day when I was talking about openness again.Well, when a speaker speaks, he does not just exercise his vocal cords. He also exercises his eyes and ears to read, hear, seek, probe and pick up information about the listener to determine his level of interest,

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-81663802100705616642008-09-16T00:02:00.008+08:002010-05-13T20:23:51.099+08:00

Active Listening Series No. 2 'Think outside the box' is one of those management jargons that has been wildly circulated and widely used in many learning communities in the world. But what does it really mean? What is the 'box' mentioned in the phrase? We have included an 'outside' in the maxim, how does the inside looks like? Since we know we need to 'think' to get out, then what kind of

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-31459504146641959522008-07-19T14:54:00.012+08:002010-05-13T20:19:47.367+08:00

Active Listening Series No. 1In the course of my work I always will share with people about this thing called active listening and the Zero Chance Life.A few months ago, I have a new staff joining my organisation and in the course of our ‘getting-to-know-you’ interactions I share these concepts with him.‘Have you heard of the phrase ‘active listening’ before?’ I asked one day, during one of our

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-57571965916131209742008-05-06T22:48:00.030+08:002008-05-13T22:14:40.880+08:00

A Report on the Strategies that Built an Innovative Ministry of Defence, Singapore, and the Singapore Armed Forces, 2002 to 2007AbstractThe Ministry of Defence (MINDEF) has long been recognised as a forward looking agency that leads change in the public sector. In 2001, the Ministry decided to embark on her biggest transformation to meet the demands of the 3rd Generation Singapore Armed Forces (

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-72994962182982828902008-04-21T16:23:00.022+08:002010-01-16T18:56:45.241+08:00

Team Building and Innovation The success of any innovative endeavour depends on the level of development and growth in the team. Besides having the right talent in the team, it needs the right combination of skills resided in the team to keep it intact and resilience for the challenges of bringing ideas, in the form of breakthroughs and innovations, to market. Teams, which members are in

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-12042098553891004702007-10-19T12:08:00.026+08:002011-03-15T15:11:25.743+08:00

Ideas are the source of innovations, and when creativity is blocked, we will not see many ideas and innovations in the pipeline.Here is a worldwide survey that I conduct to uncover the key success factors that are missing in organisations.The survey is presented below. Click on the blank box for the drop down list of response choices. It should take about 5 minutes to complete this. These are

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-82346869487609791712007-10-19T10:39:00.000+08:002007-10-19T11:32:35.142+08:00

I am starting an on-line community of practice of Innovation Practitioners in Singapore.What is Innovation Practitioners Singapore? This is a platform for Innovation Practitioners in Singapore to network, share and create sustainable transformation through creativity and innovation.PurposeCreate an access for building sustainable corporations through creativity, innovation, and

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-49228925738775117752007-10-16T15:26:00.002+08:002008-09-23T21:32:31.151+08:00

For several years, I have been asking to do write up on SCAMPER on my blog. Now, here is my brief attempt at it.SCAMPER, which was created by Bob Eberle, provides a checklist for refining an existing product and service. There several reasons why SCAMPER is used. These are to reduce the: Material cost for creating the product or service, Manufacturing cost for producing the product or service,

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-59569644781444698352007-08-20T22:03:00.016+08:002010-02-19T14:19:17.682+08:00

Balanced Dynamics InnovationTM This is an innovative approach that helps organisations increase their chances of getting innovative breakthroughs from their innovation teams. The approach addresses the need of putting together a team that has all the capabilities and capacities to create and deliver innovative breakthroughs. It also overcomes the difficulties of getting a team, with very diverse

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-91217485459594267512007-08-16T23:09:00.006+08:002009-04-14T13:51:00.014+08:00

There are many reasons why innovation fails to take off after much of the fanfare introduced at its launch. One key reason is that the owners of the innovation do not think through their longer term strategies, and when conditions change, they either lack the disposition or resources to allow them to sustain the diffusion of the innovation to reach its critical tipping point, where the change

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-75566560439733362112007-06-11T12:26:00.002+08:002008-10-23T20:43:49.124+08:00

There were challenges running the MINDEF Innovation Game between 2002 to 2006. One of these was the organisation of workshops for large groups (more than 50 participants). With the configuration of 2 facilitators to every 5 players, I had to muster 10 facilitators to run an event for 50 players in the early days when the game was introduced into the organisation. Subsequently, one of the players

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-31779759487425076712007-06-06T12:56:00.008+08:002008-12-09T17:58:09.432+08:00

Towards the middle of 2005, I decided that we need a vibrant community of facilitators to sustain the culture of innovation in my previous organisation. The timing for its formation was good as there was a urge in the organisation to move away from the efficient way of reaching agreements to that of the effective way of consensus building. Also, there was a growing recognition that the wisdom in

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-9116729050663618822007-06-05T16:46:00.000+08:002007-06-11T12:24:10.182+08:00

There have been calls for me to develop an approach to help organisation produce entrepreneurs. I decided to create The Big SplashTM. It has five components that touches, moves and inspires individuals to: Adopt positive mindsets for being creative, innovative and enterprising Acquire the competency and capacity to do well as an entrepreneur Apply their knowledge and skills around creative ideas

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-74820179544412351482007-05-28T21:34:00.000+08:002007-05-29T10:01:57.110+08:00

I was introduced to the Open Space Technology (OST) in 2003 when the newly formed Facilitators Network Singapore (FNS) brought this to the country as part of their effort to introduce facilitation to the nation. Subsequently, I attended a three-day workshop, where I was ‘certified’ to conduct OST both as an organiser and facilitator.Embedded in the OST process, are its capabilities of inviting,

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-40396376076608187592007-05-10T00:13:00.001+08:002008-11-06T21:13:42.566+08:00

Organisations always have problems.Taking a simplistic view, we can segment most problems along the lines of urgency and scarcity, which leaves us with a 2 x 2 matrix. The problems in each section of the matrix will require a unique approach in obtaining solutions for these problems. So, no one methodology fit all kinds of problem. Time based problems are a category of problems that are time

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-31895559836283082782007-05-01T14:19:00.000+08:002007-05-10T10:19:59.875+08:00

A few years ago, I met Richard Mak, the inventor of a board game on entrepreneurship called Zeros to Heros, at an conference. He was exhibiting the game at the event when we chatted.'How have things been since we met last year?' he asked me.I replied: 'Busy. I see that you have successfully launched your game.''Yes. We were at the schools recently, and the acceptance of the game there was

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-17071785687852920042007-05-01T11:38:00.000+08:002007-05-01T13:09:39.585+08:00

Recently, I was invited to one of the government ministries in Singapore to share what I could do for innovation for them. The host was interested in knowing how an organisation could be measured in terms of her innovativeness.There are three challenges to her 'how to......?' question.1st, we need to know what are the characteristics of innovative organisations to which her ministry could be

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-29801094798979655632007-04-30T15:50:00.009+08:002009-04-03T12:05:43.573+08:00

It is important to determine whether an idea is worth the effort of projectisation. Ideas is the source of projects that ensures that the pipeline of solutions never dries up. Solutions that bring us the promised breakthroughs are innovative. The end result is the creation of new value that replaces or supplements the old. On the other hand, failures, while create opportunities for learning and

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-49189175077577144362007-04-30T14:49:00.002+08:002009-03-11T12:04:14.727+08:00

My study of innovation and innovative organisations has began as early as in the year of 2000. One of the organisation that I have researched on is IDEO. These studies culminated in a visit to the United States of America in 2002This visit took place in about 2 months after I founded the MINDEF Innovation and Transformation Office (MITO) on 16 August 2001.That year, the Center for Business

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-77026449960374729682007-04-26T16:15:00.014+08:002011-03-15T15:08:27.890+08:00

The first time I learnt of IDEO was in 2001 when my former employer included The Nightline video into the programme for an event that celebrated the efforts it had made in continuous improvement. Here is a segment of this video that I have used to impart knowledge about creativity, innovation and entrepreneurship. I was totally impressed. I told myself that I would like to work in such a company

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-34127124357824048242007-04-26T16:12:00.006+08:002011-02-01T18:47:55.430+08:00

Critical Factors of Innovative Organisations No. 4Recently, I have gotten myself into a debate with Jason on whether innovation is a natural thing. I believe we are naturally innovative. History holds the proofs. However, I am not at all too sure that innovativeness is so predisposed and predestined when the collective noun of ‘we’ is replaced with ‘you’, ‘I’, ‘she’ or ‘he’ (and maybe ‘it’). Our

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-31966555325202874632007-04-20T16:56:00.001+08:002009-05-19T21:17:01.205+08:00

Introduction It is easy to get a piece of Mar bar from the vending machine. Just drop the right change into the coin slot, press the button, and wait for a few seconds for the mechanisms inside push the bar out to the dispenser, and we have a bar of chocolate to satisfy our craving.But, is it that simple? As we stood there waiting for the chocolate to be dispensed, many things are happening

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-67813166657668973412007-04-18T16:54:00.005+08:002011-09-29T15:02:08.661+08:00

Once, I did a workshop on creativity and in that workshop I presented a deck of cards to help the participants come up with creative ideas. I distributed 52 cards that morning and towards the evening only 51 cards came back to me.I shared this with a classmate of mine later in the week and that conversation made me realise that there was a possibility that I could have left the classroom with

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-61553154528613956612007-04-11T11:21:00.000+08:002007-05-01T13:04:25.029+08:00

Recently, a friend of mine expressed his doubts about Singapore taking innovation seriously. Looking at the amount of reported innovations from the Singapore R&D efforts, it is difficult for me to share his views. However, 'innovation' can be perceived as a value chain:* Innovating (verb) - this refers to the creation machinery. Metaphorically, it is the womb. * Innovation (noun) - this refers to

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-28306761743592186052007-04-08T10:49:00.000+08:002007-05-01T13:08:29.205+08:00

We all want innovation, and we ask 'How do we get these innovations?' However, without understand the context of innovation, the answers to this question will lead us to our demise.Context for InnovationThe affairs of the world can be seen as those that 'I knew about or I don't' , and as those that are 'known at large or unknown'. Putting these two dimensions together, we can divide our world

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-55783053732520700802007-02-23T17:49:00.005+08:002011-02-01T18:46:42.782+08:00

Critical Factors of Innovative Organisations No. 3It is raining at the moment, and I like to share a story about the rain.Once, I was having high tea at the Mandarin Singapore, which is along Orchard Road, when heavy rain clouds began rolling very quickly into the shopping belt. The restaurant was situated at level two of the hotel and the events on the street could be clearly seen from the

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-74929954415869532922007-02-15T13:23:00.004+08:002011-02-01T18:45:18.935+08:00

Critical Factor of Innovative Organisations No. 2So, what is vision?Vision is: A clear and detailed picture of what should be achieved. www.booksites.net/download/chadwickbeech/Glossary.htm A powerful vision that provides everyone in the organisation with a shared mental framework that gives form to an often abstract future. An effective vision describes what the organisation intends to become

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-35641918761421077102007-02-05T15:15:00.013+08:002010-01-18T12:47:35.883+08:00

A few years back, on a wet and cold December afternoon, someone asked me a question, "Anthony, is asking the participants how they feel about the facilitator, ambience of the venue, quality of the refreshments, and delivery of the contents, a good way to help me determine whether I should continue running the programme with a particular vendor?"Without a thought, I said yes. "Afterall, isn't this

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com0tag:blogger.com,1999:blog-32332143.post-5477327618474586032007-02-02T13:50:00.004+08:002011-02-01T18:43:15.086+08:00

Critical Factor of Innovative Organisations No. 1I have worked with many organisations on innovation for many years and there are a number of critical factors organisations must have in order to be innovative. Here is one of the ten factors I have identified. Purpose Driven OrganisationWhat is she fighting for?Who is she fighting for?What she is fighting with?These are questions an organisation

xiaohaohttp://www.blogger.com/profile/00790640132747635997noreply@blogger.com1